What [Uber] has produced is a mirage of a marketplace—an app experience that produces the sensation of independent riders and drivers responding to the natural fluctuations of supply and demand. But a look underneath the hood reveals a system that intermediates and influences more than it facilitates free exchange.

Tim Hwang and Madeleine Clare Elish, on disingenuous ways Uber hides behind its algorithm (via Buzz Andersen)

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